real-20220809
0001573221falseTheRealReal, Inc.00015732212022-08-092022-08-09

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_______________________________________________________________________
FORM 8-K
_______________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): August 9, 2022
_______________________________________________________________________
The RealReal, Inc.
(Exact name of Registrant as Specified in Its Charter)
_______________________________________________________________________
Delaware001-3895345-1234222
(State or Other Jurisdiction
of Incorporation)
(Commission File Number)
(IRS Employer
Identification No.)

55 Francisco Street Suite 600
San Francisco, CA 94133
 
(855) 435-5893
(Registrant’s Telephone Number, Including Area Code)
Not Applicable
(Former Name or Former Address, if Changed Since Last Report)
_______________________________________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instructions A.2. below):
oWritten communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
oSoliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
oPre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
oPre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading
Symbol(s)
Name of each exchange on which registered
Common stock, $0.00001 par value
REAL
The Nasdaq Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o



Item 2.02 Results of Operations and Financial Condition.
On August 9, 2022, The RealReal, Inc. (“The RealReal”) issued a press release announcing its financial results for the quarter ended June 30, 2022. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated by reference herein.
Item 7.01 Regulation FD Disclosure
On August 9, 2022, The RealReal posted a stockholder letter on its investor.therealreal.com website. A copy of the stockholder letter is furnished as Exhibit 99.2 to this Current Report on Form 8-K and is incorporated by reference herein.
The information in this current report on Form 8-K and the exhibits attached hereto is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, regardless of any general incorporation language in such filing.
Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
Exhibit
Number
Description
99.1
99.2
104Cover Page Interactive Data File (embedded within the Inline XBRL document)
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
The RealReal, Inc.
Date: August 9, 2022
By:/s/ Robert Julian
Robert Julian
Co-Interim Chief Executive Officer
and Chief Financial Officer
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Document

Exhibit 99.1
THE REALREAL ANNOUNCES SECOND QUARTER 2022 RESULTS
Q2 2022 GMV Increased 30% Year-Over-Year
Q2 2022 Total Revenue Increased 47% Year-Over-Year
Q2 2022 Net Income of $(53.2) million or (34.4)% of Total Revenue
Q2 2022 Adjusted EBITDA of $(28.8) million or (18.7)% of Total Revenue

SAN FRANCISCO, August 9, 2022 — The RealReal (Nasdaq: REAL)—the world’s largest online marketplace for authenticated, resale luxury goods—today reported financial results for its second quarter ended June 30, 2022. The company reported solid top-line growth and significant operating expense leverage. Second quarter 2022 gross merchandise value (GMV) and total revenue and increased 30% and 47% respectively, compared to the second quarter of 2021. Second quarter 2022 net income was $(53.2) million or (34.4)% of total revenue. Second quarter 2022 Adjusted EBITDA loss improved to $(28.8) million or (18.7%) of total revenue compared to $(32.9) million or (31.4)% of total revenue in the prior year.

“Overall, The RealReal delivered solid results in the second quarter of 2022. While top-line GMV growth was slightly lower than expected, we met our revenue projections and exceeded our guidance on Adjusted EBITDA. Our top-line growth experienced some pressure during the second quarter due to a sales labor-related supply shortfall and a mix of product sold more reflective of our pre-COVID mix. We implemented multiple strategies to address the sales labor-related supply shortfall, including by refocusing recruitment efforts on staffing the sales team, hiring a new Chief Revenue Officer, selectively increasing compensation in key markets, and utilizing technology for consignors to self-serve. We believe these actions are meaningful steps in addressing the underlying labor shortage and position us well for a step-up in supply for the fourth quarter of 2022. Furthermore, our leads and opportunities for consignment remain robust,” said Rati Sahi Levesque, Co-Interim Chief Executive Officer (“CEO”), President, and Chief Operating Officer of The RealReal.

Robert Julian, Co-Interim CEO and Chief Financial Officer of The RealReal, stated, “During the second quarter of 2022, we continued to see strong demand in our business, especially for women’s apparel, shoes and handbags. Like many companies, we are monitoring the broader economic situation, and we are taking proactive steps to manage costs and cash flows, including by reducing discretionary spending and slowing hiring for open support roles. Given the sales labor-related supply shortfall coming out of the second quarter and the shift in consumer demand more reflective of our pre-COVID mix, we are reducing our full year 2022 guidance. However, we are confident about our long-term strategy and prospects. We continue to project that we are on track to achieve Adjusted EBITDA profitability on a full year basis in 2024 and our Vision 2025 Adjusted EBITDA target, assuming continued top-line growth, variable cost productivity and fixed cost leverage.”

During the second quarter, the Company also announced that our Founder, CEO and Chair and member of The RealReal Board of Directors, Julie Wainwright, stepped down from her CEO and director roles at The RealReal. The RealReal Board of Directors has retained Spencer Stuart, a third-party executive search firm, to run a comprehensive search process, which will include both internal and external candidates to identify the Company’s next permanent CEO.
Second Quarter Financial Highlights
GMV was $454 million, an increase of 30% compared to the same period in 2021
Total Revenue was $154 million, an increase of 47% compared to the same period in 2021
Net Loss was $53.2 million or (34.4)% of total revenue compared to $71 million or (67.4)% in the same period in 2021
Adjusted EBITDA was $(28.8) million or (18.7)% of total revenue compared to $(32.9) million or (31.4)% of total revenue in the second quarter of 2021
GAAP basic and diluted net loss per share was $(0.56) compared to $(0.78) in the prior year period
Non-GAAP basic and diluted net loss per share was $(0.40) compared to $(0.50) in the prior year period
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Top-line-related Metrics
Trailing 12 months (TTM) active buyers reached 889,000, an increase of 22% compared to the same period in 2021
Orders reached 934,000 in the second quarter, an increase of 39% compared to the same period in 2021
Average order value (AOV) was $486, a decrease of 7% compared to the same period in 2021
Lower AOV was driven by a year-over-year decrease in average selling prices (ASPs) driven by a shift in demand from high value items to more ready-to-wear items, partially offset by an increase in units per transaction (UPT).
GMV from repeat buyers was 85% which was roughly flat to prior year

Q3 and Full Year 2022 Guidance
Based on market conditions as of August 9, 2022, we are providing the following guidance for the third quarter and full year 2022 GMV, total revenue and Adjusted EBITDA, which is a Non-GAAP financial measure.
Q3 2022Full Year 2022
GMV$430 - $450 million $1,850 - $1,900 million
Total Revenue$145 - $155 million$615 - $635 million
Adjusted EBITDA$(30) - $(26) million$(110) - $(100) million

We have not reconciled forward-looking Adjusted EBITDA to net income (loss), the most directly comparable GAAP measure, because we cannot predict with reasonable certainty the ultimate outcome of certain components of such reconciliations including payroll tax expense on employee stock transactions that are not within our control, or other components that may arise, without unreasonable effort. For these reasons, we are unable to assess the probable significance of the unavailable information, which could materially impact the amount of future net income (loss).

Webcast and Conference Call
The RealReal will post a stockholder letter on its investor relations website at investor.therealreal.com/financial-information/quarterly-results and host a conference call at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to answer questions regarding its results. Investors and analysts can access the call by dialing (833) 636-0806 in the U.S. or (412) 902-4244 internationally. The call will also be available via live webcast at investor.therealreal.com along with the stockholder letter and supporting slides.
An archive of the webcast conference call will be available shortly after the call ends at investor.therealreal.com.
About The RealReal, Inc.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 28 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 19 retail locations, including our 16 shoppable stores, customers can sell, meet with our experts and receive free valuations.
Investor Relations Contact:
Caitlin Howe
Vice President, Investor Relations
IR@therealreal.com
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Press Contact:
Laura Hogya
Head of Communications
pr@therealreal.com
Forward Looking Statements
This press release contains forward-looking statements relating to, among other things, the future performance of The RealReal that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could,” “expect,” “plan,” anticipate,” “believe,” “estimate,” “predict,” “intend,” “potential,” “continue,” “ongoing” or the negative of these terms or other comparable terminology. These statements include, but are not limited to, statements about future operating and financial results, including our strategies, plans, commitments, objectives and goals, in particular in the context of the impacts of recent geopolitical events and uncertainty surrounding macro-economic trends, inflation and the COVID-19 pandemic, and our financial guidance, timeline to profitability, 2025 vision and long-range financial targets and projections. Actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Other factors that could cause or contribute to such differences include, but are not limited to, the impact of the COVID-19 pandemic on our operations and our business environment, any failure to generate a supply of consigned goods, pricing pressure on the consignment market resulting from discounting in the market for new goods, failure to efficiently and effectively operate our merchandising and fulfillment operations, labor shortages and other reasons.
More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent Annual Report on Form 10-K for the year ended December 31, 2021 and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at https://investor.therealreal.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.
Non-GAAP Financial Measures
To supplement our unaudited and condensed financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this earnings release and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA as a percentage of total net revenue ("Adjusted EBITDA Margin"), free cash flow, non-GAAP net loss attributable to common stockholders, and non-GAAP net loss per share attributable to common stockholders, basic and diluted. We have provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures in this earnings release.
We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.
Adjusted EBITDA is a key performance measure that our management uses to assess our operating performance. Because Adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure as an overall assessment of our performance, to evaluate the effectiveness of our business strategies and for business planning purposes. Adjusted EBITDA may not be comparable to similarly titled metrics of other companies.
We calculate Adjusted EBITDA as net loss before interest income, interest expense, other (income) expense net, provision (benefit) for income taxes, depreciation and amortization, further adjusted to exclude stock-based
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compensation, employer payroll tax on employee stock transactions, restructuring charges, CEO transition costs, and certain one-time expenses. The employer payroll tax expense related to employee stock transactions are tied to the vesting or exercise of underlying equity awards and the price of our common stock at the time of vesting, which may vary from period to period independent of the operating performance of our business. Adjusted EBITDA has certain limitations as the measure excludes the impact of certain expenses that are included in our statements of operations that are necessary to run our business and should not be considered as an alternative to net loss or any other measure of financial performance calculated and presented in accordance with GAAP.
In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparisons on a period-to-period basis and, in the case of exclusion of the impact of stock-based compensation and the related employer payroll tax on employee stock transactions, excludes an item that we do not consider to be indicative of our core operating performance. Investors should, however, understand that stock-based compensation and the related employer payroll tax will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.
Free cash flow is a non-GAAP financial measure that is calculated as net cash (used in) provided by operating activities less net cash used to purchase property and equipment and capitalized proprietary software development costs. We believe free cash flow is an important indicator of our business performance, as it measures the amount of cash we generate. Accordingly, we believe that free cash flow provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management.
Non-GAAP net loss per share attributable to common stockholders, basic and diluted is a non-GAAP financial measure that is calculated as GAAP net loss plus stock-based compensation expense, provision (benefit) for income taxes, and non-recurring items divided by weighted average shares outstanding. We believe that adding back stock-based compensation expense and related payroll tax, provision (benefit) for income taxes, and non-recurring items as adjustments to our GAAP net loss, before calculating per share amounts for all periods presented provides a more meaningful comparison between our operating results from period to period.
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THE REALREAL, INC.
Statements of Operations
(In thousands, except share and per share data)
(Unaudited)
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Revenue:
Consignment revenue$96,917 $72,452 $180,906 $137,339 
Direct revenue42,646 22,460 91,469 46,195 
Shipping services revenue14,872 10,000 28,760 20,195 
Total revenue154,435 104,912 301,135 203,729 
Cost of revenue:
Cost of consignment revenue14,254 10,506 27,987 19,710 
Cost of direct revenue36,660 19,975 76,694 40,340 
Cost of shipping services revenue15,834 11,018 30,150 21,928 
Total cost of revenue66,748 41,499 134,831 81,978 
Gross profit87,687 63,413 166,304 121,751 
Operating expenses:
Marketing16,997 13,109 34,958 28,670 
Operations and technology69,428 59,837 136,529 111,771 
Selling, general and administrative52,245 44,264 100,203 87,592 
Legal settlement— 11,000 304 11,288 
Total operating expenses (1)
138,670 128,210 271,994 239,321 
Loss from operations(50,983)(64,797)(105,690)(117,570)
Interest income260 107 358 194 
Interest expense(2,675)(6,006)(5,339)(9,302)
Other income (expense), net266 — 127 17 
Loss before provision for income taxes(53,132)(70,696)(110,544)(126,661)
Provision for income taxes33 27 33 55 
Net loss attributable to common stockholders$(53,165)$(70,723)$(110,577)$(126,716)
Net loss per share attributable to common stockholders, basic and diluted$(0.56)$(0.78)$(1.17)$(1.40)
Weighted average shares used to compute net loss per share attributable to common stockholders, basic and diluted94,901,943 91,062,220 94,192,963 90,555,963 
(1) Includes stock-based compensation as follows:
Marketing$614 $560 $1,207 $1,296 
Operating and technology5,616 5,550 10,865 10,246 
Selling, general and administrative7,435 6,703 14,107 12,190 
Total$13,665 $12,813 $26,179 $23,732 
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THE REALREAL, INC.
Condensed Balance Sheets
(In thousands, except share and per share data)
(Unaudited)
 June 30,
2022
December 31,
2021
Assets
Current assets
Cash and cash equivalents$315,890 $418,171 
Accounts receivable, net6,364 7,767 
Inventory, net74,030 71,015 
Prepaid expenses and other current assets20,715 20,859 
Total current assets416,999 517,812 
Property and equipment, net92,991 89,286 
Operating lease right-of-use assets135,634 145,311 
Other assets2,790 2,535 
Total assets$648,414 $754,944 
Liabilities and Stockholders’ Equity (Deficit)
Current liabilities
Accounts payable$8,052 $4,503 
Accrued consignor payable64,443 71,042 
Operating lease liabilities, current portion19,970 18,253 
Other accrued and current liabilities79,733 94,188 
Total current liabilities172,198 187,986 
Operating lease liabilities, net of current portion133,039 143,159 
Convertible senior notes, net448,305 348,380 
Other noncurrent liabilities1,985 2,291 
Total liabilities755,527 681,816 
Stockholders’ equity (deficit):
   Common stock, $0.00001 par value; 500,000,000 shares
   authorized as of June 30, 2022, and December 31, 2021;
   95,525,577 and 92,960,066 shares issued and outstanding
   as of June 30, 2022, and December 31, 2021,
   respectively
Additional paid-in capital758,171 841,255 
Accumulated deficit(865,285)(768,128)
Total stockholders’ equity (deficit)(107,113)73,128 
Total liabilities and stockholders’ equity (deficit)$648,414 $754,944 
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THE REALREAL, INC.
Condensed Statements of Cash Flows
(In thousands)
(Unaudited)
Six Months Ended June 30,
20222021
Cash flows from operating activities:
Net loss$(110,577)$(126,716)
Adjustments to reconcile net loss to cash used in operating activities: 
Depreciation and amortization13,060 11,806 
Stock-based compensation expense26,179 23,732 
Reduction of operating lease right-of-use assets9,669 9,788 
Bad debt expense680 482 
Accrued interest on convertible notes— 894 
Accretion of debt discounts and issuance costs1,293 5,803 
Loss on disposal/sale of property and equipment and impairment of capitalized proprietary software229 — 
Other adjustments— 46 
Changes in operating assets and liabilities:
Accounts receivable, net723 923 
Inventory, net(3,015)(16,757)
Prepaid expenses and other current assets238 (633)
Other assets(351)(766)
Operating lease liability(8,395)(8,066)
Accounts payable3,567 (1,873)
Accrued consignor payable(6,599)(2,018)
Other accrued and current liabilities(14,421)14,621 
Other noncurrent liabilities(184)418 
Net cash used in operating activities(87,904)(88,316)
Cash flow from investing activities: 
Proceeds from maturities of short-term investments— 4,000 
Capitalized proprietary software development costs(6,620)(4,821)
Purchases of property and equipment(9,599)(20,642)
Net cash used in investing activities(16,219)(21,463)
Cash flow from financing activities:
Proceeds from issuance of 2028 convertible senior notes, net of issuance costs— 278,396 
Purchase of capped calls in conjunction with the issuance of the 2028 convertible senior notes— (33,666)
Proceeds from exercise of stock options965 4,759 
Proceeds from issuance of stock in connection with the Employee Stock Purchase Program900 1,092 
Taxes paid related to restricted stock vesting(23)— 
Net cash provided by financing activities1,842 250,581 
Net increase (decrease) in cash and cash equivalents(102,281)140,802 
Cash and cash equivalents
Beginning of period418,171 350,846 
End of period$315,890 $491,648 
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The following table reflects the reconciliation of net loss to Adjusted EBITDA for each of the periods indicated (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Adjusted EBITDA Reconciliation:
Net loss$(53,165)$(70,723)$(110,577)$(126,716)
Depreciation and amortization6,696 6,371 13,060 11,806 
Stock-based compensation (1)
13,665 12,813 26,179 23,732 
CEO separation benefits (2)
902 — 902 — 
CEO transition costs (3)
566 — 566 — 
Payroll taxes expense on employee stock transactions70 216 275 722 
     Legal settlement
— 11,000 304 11,288 
Restructuring charges (4)
275 1,503 275 1,503 
Interest income(260)(107)(358)(194)
Interest expense2,675 6,006 5,339 9,302 
Other (income) expense, net(266)— (127)(17)
Provision for income taxes33 27 33 55 
Adjusted EBITDA$(28,809)$(32,894)$(64,129)$(68,519)
(1) The stock-based compensation expense for the three and six months ended June 30, 2022 includes a one-time charge of $1.0M related to the modification of certain equity awards pursuant to the terms of the transition and separation agreement entered into with our founder, Julie Wainwright, in connection with her resignation as Chief Executive Officer ("CEO") on June 6, 2022 (the "Separation Agreement").
(2) The separation benefit charges for the three and six months ended June 30, 2022 consists of base salary, bonus and benefits for the 2022 fiscal year, as well as an additional twelve months of base salary and benefits payable to Julie Wainwright pursuant to the Separation Agreement. In addition, see footnote 1 for disclosure regarding the incremental stock-based compensation expense incurred in connection with the Separation Agreement.
(3) The CEO transition charges for the three and six months ended June 30, 2022 consist of general and administrative fees, including legal and recruiting expenses, as well as retention bonuses for certain executives incurred in connection with our founder's resignation.
(4) The restructuring charges for the three and six months ended June 30, 2022 consists of employee severance payments and benefits. The restructuring charges for the three and six months ended June 30, 2021 consist of the costs to transition operations from the Brisbane warehouse to our new Phoenix warehouse.
A reconciliation of GAAP net loss to non-GAAP net loss attributable to common stockholders, the most directly comparable GAAP financial measure, in order to calculate non-GAAP net loss attributable to common stockholders per share, basic and diluted, is as follows (in thousands, except share and per share data):
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Net loss$(53,165)$(70,723)$(110,577)$(126,716)
Stock-based compensation13,665 12,813 26,179 23,732 
CEO separation benefits902 — 902 — 
CEO transition costs566 — 566 — 
Payroll tax expense on employee stock transactions70 216 275 722 
Legal settlement— 11,000 304 11,288 
Restructuring charges275 1,503 275 1,503 
Provision for income taxes33 27 33 55 
Non-GAAP net loss attributable to common stockholders$(37,654)$(45,164)$(82,043)$(89,416)
Weighted-average common shares outstanding used to calculate Non-GAAP net loss attributable to common stockholders per share, basic and diluted94,901,943 91,062,220 94,192,963 90,555,963 
Non-GAAP net loss attributable to common stockholders per share, basic and diluted$(0.40)$(0.50)$(0.87)$(0.99)
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The following table presents a reconciliation of net cash used in operating activities to free cash flow for each of the periods indicated (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
Net cash used in operating activities$(38,550)$(40,508)$(87,904)$(88,316)
Purchase of property and equipment and capitalized proprietary software development costs(7,772)(17,133)(16,219)(25,463)
Free Cash Flow$(46,322)$(57,641)$(104,123)$(113,779)

Key Financial and Operating Metrics:
June 30,
2020
September 30 2020December 31, 2020March 31,
2021
June 30,
2021
September 30,
2021
December 31,
2021
March 31,
2022
June 30,
2022
(in thousands, except for AOV and percentages)
GMV$182,771 $245,355 $301,219 $327,327 $350,001 $367,925 $437,179 $428,206 $454,163 
NMV$139,797 $189,059 $223,390 $244,162 $256,509 $273,417 $318,265 $310,511 $332,508 
Consignment Revenue$40,056 $55,850 $61,285 $64,887 $72,452 $78,373 $86,508 $83,989 $96,917 
Direct Revenue$10,523 $13,645 $15,512 $23,735 $22,460 $29,387 $45,262 $48,823 $42,646 
Shipping Services Revenue$6,712 $8,302 $10,035 $10,195 $10,000 $11,078 $13,355 $13,888 $14,872 
Number of Orders438 550 671 690 673 757 861 878 934 
Take Rate36.0 %35.4 %35.7 %34.3 %34.5 %34.9 %35.0 %35.7 %36.1 %
Active Buyers612 617 649 687 730 772 797 828 889 
AOV$417 $446 $449 $474 $520 $486 $508 $487 $486 
% of GMV from Repeat Buyers82.3 %82.9 %82.4 %83.6 %84.5 %84.1 %83.8 %85.0 %84.7 %
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Document

Exhibit 99.2
https://cdn.kscope.io/f807225b6860174337b85b9bdf12deb2-image_11a.jpg
The RealReal Second Quarter 2022 Stockholder Letter
August 9, 2022

Dear Stockholders,

During the second quarter, we announced that our Founder, Chief Executive Officer (“CEO”), and Chair and Member of the Board of Directors (the “Board”) of The RealReal, Julie Wainwright, stepped down from her CEO and director roles at The RealReal. We appreciate Julie’s leadership and her many contributions over the past 11 years and wish her the best of luck in the future. The Board has retained Spencer Stuart, a third-party executive search firm, to run a comprehensive search process, which will include both internal and external candidates to identify the Company’s next permanent CEO. In the meantime, we, Rati Sahi Levesque and Robert Julian, are serving as Co-Interim CEOs of The RealReal.

Today, we reported financial results for the second quarter of 2022. While Gross Merchandise Value (GMV) results were slightly lower than expected, we met our revenue projections and exceeded our Adjusted EBITDA guidance. Our top-line GMV growth experienced some pressure during the second quarter due to a sales labor-related supply shortfall and a mix of product sold more reflective of our pre-COVID mix. First, we entered the quarter needing more sales people, and during the quarter had higher than typical attrition in our sales force. Second, the mix of product sold shifted from higher priced items (i.e., fine jewelry and watches) to lower priced items (i.e., apparel and shoes), resulting in a lower average order value (“AOV”). For perspective, the product mix for the second quarter more closely mirrored our historic pre-COVID mix. While we expected demand to normalize across categories over time, it occurred more quickly than anticipated. Despite the slight miss in GMV, we delivered a better than expected Adjusted EBITDA loss due to effectively leveraging our fixed costs and achieving productivity gains on our variable costs.

Toward the end of the second quarter of 2022, our sales force attrition returned to historic levels. Additionally, we proactively implemented multiple strategies to address our sales labor-related supply shortfall. First, we refocused recruiting efforts on staffing the sales team. Second, we adjusted compensation in select markets to attract and retain sales talent in a competitive labor market. Third, we hired a Chief Revenue Officer and backfilled other key sales leadership roles. Finally, we are increasingly utilizing technology to enable self-service for consignors. We believe these actions are meaningful steps in addressing the underlying labor shortage and position us for a significant step-up in supply for the fourth quarter of 2022.

While there is uncertainty in the near-term, we are optimistic about the overall direction of the business. Our leads and opportunities for consignment remain robust, and we believe our sales team will be better staffed to close those leads going forward. Also, we believe our demand remains strong, especially in women’s apparel, shoes, and handbags, as both new and repeat customers continue to grow. Finally, we have already taken action to assess and reduce costs, and going forward we plan to take decisive action, as necessary, to preserve cash. For example, during the second quarter, we implemented a modest reduction in our corporate support functions, slowed hiring for open support roles, and reduced discretionary spending.




For the second quarter of 2022, we generated GMV of $454 million, a year-over-year increase of 30%. From a category perspective, our highest GMV growth rates were in women’s apparel and women’s shoes. GMV growth during the quarter was driven by a 39% increase in orders, partially offset by a 7% decrease in average order value (AOV). The change in AOV was due to lower average selling prices (“ASPs”), partially offset by higher units per transaction (“UPT”) as compared to the second quarter of 2021. GMV from repeat buyers was 85% (roughly flat to the second quarter of 2021) and our total active buyers reached 889,000 in the second quarter of 2022, increasing 22% year-over-year, which is a slight acceleration sequentially.

Total revenue in the second quarter of 2022 was up 47% year-over-year to $154 million. Direct revenue was 28% of total revenue, down sequentially from 33% in the first quarter of 2022. During the second quarter of 2022, our Adjusted EBITDA was $(28.8) million, or (18.7)% of revenue, compared to $(32.9) million, or (31.4)% of revenue in the second quarter of 2021. Adjusted EBITDA improved sequentially from $(35.3) million in the first quarter of 2022.

We ended the second quarter of 2022 with $316 million of cash and cash equivalents and $74.0 million of inventory. While we believe we have a strong balance sheet, we are focused on preserving cash in the near-term. Therefore, we intend to limit the amount of company-owned inventory, focusing more on our consigned business model. In the second quarter of 2022, we began significantly limiting the amount of inventory we are buying from vendors, and we are continuing to evaluate our return policy and our get paid now program. We project that our inventory balance will decrease materially by year end.

With regard to our outlook, we are reducing our full year 2022 guidance today. Due to the sales labor-related supply shortfall coming out of the second quarter and a shift in consumer demand more reflective of our pre-COVID mix, we believe it is prudent to update our full-year guidance.

Based on market conditions as of August 9, 2022, we are providing the following guidance for the third quarter and full year 2022 for GMV, total revenue and Adjusted EBITDA:
Q3 2022Full Year 2022
GMV$430 - $450 million $1,850 - $1,900 million
Total Revenue$145 - $155 million$615 - $635 million
Adjusted EBITDA$(30) - $(26) million$(110) - $(100) million

Notably, we continue to project that The RealReal will be profitable on a full year Adjusted EBITDA basis in 2024, and we believe we are on track to attain our Vision 2025 Adjusted EBITDA target. These targets and projections rely on a number of assumptions, including (1) continued top-line growth, (2) operational excellence with improved variable cost productivity, and (3) a disciplined approach to fixed cost management. We note that The RealReal delivered on all three of these elements in our first half 2022 results.

We have not reconciled forward-looking Adjusted EBITDA to net income (loss), the most directly
comparable GAAP measure, because we cannot predict with reasonable certainty the ultimate outcome of
certain components of such reconciliations including payroll tax expense on employee stock transactions
that are not within our control, or other components that may arise, without unreasonable effort. For these
reasons, we are unable to assess the probable significance of the unavailable information, which could
materially impact the amount of future net income (loss).

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Executive Summary & Key Takeaways

Despite Top-Line Growth Moderation, Second Quarter Loss Better Than Anticipated: In the second quarter of 2022, GMV grew 30% and Adjusted EBITDA loss was $(28.8) million, which was a smaller than anticipated loss and demonstrated continued leverage of our fixed costs and productivity on variable costs.

Reduced Full Year Guidance: Due to the sales labor-related supply shortfall in the second quarter and a shift in consumer demand more reflective of our pre-COVID mix, we are reducing our full year 2022 guidance for GMV, total revenue and Adjusted EBITDA. Today, we also provided guidance for the third quarter of 2022.

Expected Timeline to Profitability and Vision 2025 Adjusted EBITDA Target: We believe we remain on track to achieve Adjusted EBITDA profitability on a full year basis in 2024 and our Vision 2025 Adjusted EBITDA target. Our ability to accomplish these goals depends on our ability to continue to grow revenue, improve our variable cost structure, and control our fixed costs.

Environment, Social and Governance (ESG) Update

ESG plays a critical role in our business and our culture at The RealReal. As a result, we
continue to enhance our internal processes and external reporting with oversight from the Board in this crucial area.

On the sustainability front, we are proud of our broader social impact through our mission to extend the life of luxury and create a more sustainable future. In addition to being a thought leader and advocate, we are proud to enable the circular economy. We firmly believe that The RealReal can deliver on our commitment to be a responsible steward of the environment for our employees and communities. We are proactively educating consumers about how they can reduce their environmental footprint by participating in the circular economy and measure the positive impact that the recirculation of luxury goods has on the environment. For instance, since our last stockholder letter, we expanded the TRR Sustainability Calculator and released a white paper on the calculator’s methodology. We believe The RealReal Sustainability Calculator helps educate consumers on the positive environmental impact of keeping goods in circulation.

We encourage you to learn more about our ESG efforts by visiting the Social Impact section of our Investor Relations site at investor.therealreal.com/social-impact and our diversity and inclusion website at therealreal.com/trr/diversity.

In closing, we want to thank our entire team at The RealReal for their hard work and dedication to our mission. Importantly, we want to thank our more than 28 million members as they join us on our mission to extend the life of luxury and make fashion more sustainable.

Sincerely,

Rati Sahi Levesque

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Robert Julian
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Exhibit 99.2
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Forward Looking Statements
This stockholder letter contains forward-looking statements relating to, among other things, the future performance of The RealReal that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “could,” “expect,” “plan,” anticipate,” “believe,” “estimate,” “predict,” “intend,” “potential,” “continue,” “ongoing” or the negative of these terms or other comparable terminology. These statements include, but are not limited to, statements about future operating and financial results, including our strategies, plans, commitments, objectives and goals, in particular in the context of the impacts of recent geopolitical events and uncertainty surrounding macro-economic trends, inflation and the COVID-19 pandemic, and our financial guidance, timeline to profitability, 2025 vision and long-range financial targets and projections. Actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Other factors that could cause or contribute to such differences include, but are not limited to, the impact of the COVID-19 pandemic on our operations and our business environment, any failure to generate a supply of consigned goods, pricing pressure on the consignment market resulting from discounting in the market for new goods, failure to efficiently and effectively operate our merchandising and fulfillment operations, labor shortages and other reasons.
More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent Annual Report on Form 10-K for the year ended December 31, 2021 and subsequent Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at https://investor.therealreal.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.
Non-GAAP Financial Measures
To supplement our unaudited and condensed financial statements presented in accordance with generally accepted accounting principles ("GAAP"), this stockholder letter and the accompanying tables and the related earnings conference call contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA as a percentage of total net revenue ("Adjusted EBITDA Margin"), free cash flow, non-GAAP net loss attributable to common stockholders, non-GAAP net loss per share attributable to common stockholders, basic and diluted. We have provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures in this earnings release.
We do not, nor do we suggest that investors should, consider such non-GAAP financial measures in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors should also note that non-GAAP financial measures we use may not be the same non-GAAP financial measures, and may not be calculated in the same manner, as that of other companies, including other companies in our industry.
Adjusted EBITDA is a key performance measure that our management uses to assess our operating performance. Because Adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure as an overall assessment of our performance, to evaluate the effectiveness of our business strategies and for business planning purposes. Adjusted EBITDA may not be comparable to similarly titled metrics of other companies.
We calculate Adjusted EBITDA as net loss before interest income, interest expense, other (income) expense net, provision (benefit) for income taxes, depreciation and amortization, further adjusted to exclude stock-based compensation, employer payroll tax on employee stock transactions, restructuring charges, CEO transition costs, and certain one-time expenses. The employer payroll tax expense related to employee stock transactions are tied to the vesting or exercise of underlying equity awards and the price of our common stock at the time of vesting, which
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may vary from period to period independent of the operating performance of our business. Adjusted EBITDA has certain limitations as the measure excludes the impact of certain expenses that are included in our statements of operations that are necessary to run our business and should not be considered as an alternative to net loss or any other measure of financial performance calculated and presented in accordance with GAAP.
In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparisons on a period-to-period basis and, in the case of exclusion of the impact of stock-based compensation and the related employer payroll tax on employee stock transactions, excludes an item that we do not consider to be indicative of our core operating performance. Investors should, however, understand that stock-based compensation and the related employer payroll tax will be a significant recurring expense in our business and an important part of the compensation provided to our employees. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors.

The following table reflects the reconciliation of net loss to Adjusted EBITDA and Adjusted EBITDA as a percentage of total revenue for each of the periods indicated (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2022202120222021
     Total revenue$154,435 $104,912 $301,135 $203,729 
Adjusted EBITDA Reconciliation:
Net loss$(53,165)$(70,723)$(110,577)$(126,716)
Depreciation and amortization6,696 6,371 13,060 11,806 
Stock-based compensation (1)
13,665 12,813 26,179 23,732 
CEO separation benefits (2)
902 — 902 — 
CEO transition (3)
566 — 566 — 
Payroll taxes expense on employee stock transactions 70 216 275 722 
Legal settlement — 11,000 304 11,288 
Restructuring charges (4)
275 1,503 275 1,503 
Interest income(260)(107)(358)(194)
Interest expense2,675 6,006 5,339 9,302 
Other (income) expense, net(266)— (127)(17)
Provision for income taxes33 27 33 55 
Adjusted EBITDA$(28,809)$(32,894)$(64,129)$(68,519)
       Adjusted EBITDA (% of revenue)(18.7)%(31.4)%(21.3)%(33.6)%
(1) The stock-based compensation expense for the three and six months ended June 30, 2022 includes a one-time charge of $1.0M related to the modification of certain equity awards pursuant to the terms of the transition and separation agreement entered into with our founder, Julie Wainwright, in connection with her resignation as Chief Executive Officer ("CEO") on June 6, 2022 (the "Separation Agreement").
(2) The separation benefit charges for the three and six months ended June 30, 2022 consists of base salary, bonus and benefits for the 2022 fiscal year, as well as an additional twelve months of base salary and benefits payable to Julie Wainwright pursuant to the Separation Agreement. In addition, see footnote 1 for disclosure regarding the incremental stock-based compensation expense incurred in connection with the Separation Agreement.
(3) The CEO transition charges for the three and six months ended June 30, 2022 consist of general and administrative fees, including legal and recruiting expenses, as well as retention bonuses for certain executives incurred in connection with our founder's resignation.
(4) The restructuring charges for the three and six months ended June 30, 2022 consists of employee severance payments and benefits. The restructuring charges for the three and six months ended June 30, 2021 consist of the costs to transition operations from the Brisbane warehouse to our new Phoenix warehouse.
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